Updated May 2023
At Payflows we take Privacy and Data Protection seriously. In this Privacy and Data Protection Policy (“Policy”) we have set out how we process personal data as a data controller, for instance when you visit this website, attend an event organised by Payflows, request a trial, sign-up to our newsletters, or when we connect with you on social networks.
This Policy does not apply to your use of Payflows’ online products and services that we provide to our customers enabling them and their users to process and analyse business data and plan their business operations. If you want to learn more about this, do not hesitate to contact us.
When we refer to “Payflows” in this Policy, we mean Payflows SAS, a French simplified joint stock company with a capital of 1,405.00 euros registered with the trade and commercial register of Paris under n° 912 610 649 and having its head office at 17 RUE DE LA COMETE – 75007 Paris, France ("Payflows"), acting as data controller of personal data under our control.
Within the meaning of the European Data Protection Regulation No. 2016/679 (known as "GDPR") entered into force on May 25, 2018 and of the French Law n° 78-17 of 6 January 1978 "Informatique et Libertés" in its amended version (“French law Informatique et Libertés”), “personal data” consists of any information that relates to an identified or identifiable individual, such as a name, email address, telephone number, and IP address.
cWhat personal data do we process about you and why? At Payflows, we process the following personal data about you:
Your identification data and professional contact details, e.g. Name, image, email address, postal address, phone number for instance, when you request information in connection with Payflows’ products and services, when you participate in our events or when you sign-up for marketing materials. Information you give us: when you contact us, you may provide us with additional information that is useful to be shared by you based on why you contact us. For instance, when you book a demo, you may want to share the specific items you would like to cover during our meeting. Usually, this is combined with your identification data and professional contact details.
Your communications and any information you decide to share with us, e.g. newsletters, emails, phone and call recordings (e.g. webinars), events recordings, forms and tickets raised. Data related to your usage of our website and our solution and related Payflows services, e.g. statistics, feedback, satisfaction survey, case study and customers’ testimonials. Third-party information about you and information collected from open and public databases: we work with partners and providers to help us operate our services and improve our product. They may share with us information about you such as your identification data, professional contact details and data related to your usage of our solution.
Payflows takes respecting privacy and protecting your personal data seriously. We have placed at the center of our commitments the respect and protection of the privacy and personal data of our customers and users, and consequently to comply with applicable laws and regulations, and in particular the French law Informatique et Libertés as amended and the GDPR, but also to ensure better data protection for the purpose of improving our products and services.
To be clear, we process your personal data for the following purposes:
Under article 6 of the GDPR, data controllers like Payflows can process personal data relying upon several legal bases. At Payflows, your personal data are processed based on: